Privacy Policy

We collect information necessary to provide our real estate listing, browsing, and verification facilitation services. The categories of information we collect include:

• Profile & Account Details: Name, email address, phone number, and professional credentials (such as agency details for real estate agents) when you register on our platform.
• Property & Verification Data: Legal land registry records, Jamabandi nakal documents, property dimensions, images, video tours, and boundary information uploaded for verification.
• Usage & Device Information: IP address, device identifiers, browser type, and navigation history showing how you interact with our platform.
• Communication Data: Inquiries, feedback, or messages sent when connecting with sellers, agents, or our support team.

We use the collected information to deliver, maintain, and optimize our platform services, specifically to:

• Verify and authenticate user accounts and secure active sessions.
• Review, audit, and coordinate the verification status of listed properties.
• Connect prospective buyers directly with listing owners or agents upon an explicit request.
• Send administrative alerts, system updates, and notification summaries (such as property approvals or lead messages).
• Investigate, prevent, and mitigate fraudulent listings, duplicates, or unauthorized activities.

We do not sell, trade, or lease your personal credentials or private property documents to third-party marketing companies. Information is shared only under the following circumstances:

• Facilitating Connections: When a user submits an inquiry or requests contact regarding a listing, their contact details are shared with the respective listing owner or agent.
• Verification Audits: Document copies may be shared with our designated ground verifiers, legal consultants, or authorities for title checking.
• Service Providers: We share data with trusted cloud providers and database systems (such as Firebase) acting on our behalf to secure your uploads.
• Legal Requirements: We may disclose information if required to comply with a court order, applicable laws, or government regulations.

We implement industry-standard administrative, technical, and physical security measures to protect your profile details and documents:

Authentication is handled via secure validation tokens, and active sessions are managed using HTTPOnly cookies to protect against cross-site scripting (XSS) threats.

We provide you with tools to maintain control over your personal data:

• You can view and modify your profile details and contact number from your user dashboard.
• You can delist, edit, or remove your property listings at any time.
• You can request the permanent closure of your account and deletion of associated data by contacting our support team.

We use cookies strictly for functional purposes to manage user authentication and maintain active sessions. The session cookie is essential to recognize your login status and protect dashboard and administrative routes.

We do not deploy third-party advertising or behavior-tracking cookies.

If you have questions about this Privacy Policy, your rights, or want to make a data access/deletion request, please contact us:

5 Acres Support
Email: support@5acres.in